Frequently Asked Questions:

1. Q - How much do you charge for engraving?

A - Typically most of our products INCLUDE the engraving of up to 30 WORDS and your logo (if we have it on file ). This is WORDS not LETTERS , so you should be able to say everything you need to say without any additional engraving charges ! If you do choose to write a book on there , then additional WORDS are only a quarter each !

2. Q - How long will it take before my order is done?

A - Most items are ready within 3 to 4 business days for either pick up or shipping. Promotional items and some custom specialty pieces may take longer - your customer service representative can discuss this with you during the ordering process.

3. Q - Can you ship my product directly to my Awards Presentation?

A - Absolutely - we will be happy to ship any order for you ! We can even ship your order internationally !

4. Q - Do you have my logo and, if not, how much will it cost to add it to my award?

A. - We have a vast library of corporate and stock artwork. We will check our art files for your exact logo. If we do not have it , you can choose from our art files for NO ADDITIONAL cost. The first time we do YOUR LOGO there is a one time art charge of $ 35.00 to digitize and retain it on file for all of your awards !

5. Q - How Can I send you my logo?

A - We prefer that you email us Corel Draw files up to Version 8. This format is a .cdr format. We can accept other formats such as : .eps , .tif, .ai Please make sure to convert all text to curves or attach the font folders. And of course there is always snail mail.

6. Q -Will I receive a confirmation of my order?

A - Yes, we will email you a receipt of your order, and we will keep you advised of any questions we have about finalizing your order.

7. Q -Can you help me find the Perfect Award?

A - Yes, we can. Click here for information!